SHIPPING METHODS
Shipping methods
Information on shipping methods and costs are indicated at the time of purchase. Customs duties are charged to the customer.
Shipping costs
All purchases with addresses in Italy and for other destinations, are shipped by the carrier DHL. Deliveries cannot be made to post office boxes.
All orders are delivered by carrier DHL from 9 a.m. to 6 p.m., Monday through Friday. The carrier will ask for the recipient’s signature when delivery is made as acknowledgement of receipt.
Once the articles have been shipped, the delivery address cannot be changed.
Delivery zones
Products will be delivered to the address requested by the Customer (deliveries are not made to post office boxes).
Delivery times
From the moment the order is received, product delivery time is the following:
ITALY 2 – 3 working days
ISLANDS 2 – 3 working days
OTHER DESTINATION 3 – 4 working days (excluded customs times)
Deliveries are carried out and guaranteed by DHL.
All orders are delivered by carrier DHL from 9 a.m. to 6 p.m., Monday through Friday. The carrier will ask for the recipient’s signature when delivery is made as acknowledgement of receipt.
The Customer must supply a valid address where the merchandise can be delivered during delivery hours. Any change of address should be communicated promptly.
Once the articles have been shipped, the delivery address cannot be changed.
At the moment of shipping, Bani s.r.l. will send the Customer an e-mail with the shipping number.
Shipping delays of more than 10 (ten) working days must be promptly reported to our Customer Service, and within 30 (thirty) calendar days from order confirmation, regardless.
Shipping status
Customers can follow the status of their shipment on the DHL website entering the shipping number.
The web page shows the exact and updated progress of the shipping.
Receiving merchandise
The carrier will ask for the recipient’s signature when delivery is made as acknowledgement of receipt to ensure the security of shipping; if this is not possible, the merchandise will not be delivered.
If the exterior of the package appears imperfect at the moment of delivery, the Customer must open the package in front of the delivery person.
We recommend that you check the merchandise at the moment of delivery and make sure the quantity of products delivered corresponds to what has been ordered, and that the packaging appears intact, not damaged or altered. Any irregularities must be written on the carrier’s delivery note.
Any problems with delivery must be reported promptly to our Customer Service and within 30 (thirty) calendar days from order confirmation, regardless.
Insurance
All shipped parcels are ensured against theft/loss and damage from the moment they are entrusted to the Carrier for shipping, up to delivery to the recipient.
If the packaging appears damaged at delivery, we recommend that you refuse the merchandise or write on the delivery note that you are accepting a damaged package.
Once the merchandise has been delivered to the indicated address and collected, it is no longer insured.
LEGAL NOTES AND CONDITIONS OF USE
Legal notes and Conditions of use
www.baniabbigliamento.com website is managed by Bani s.r.l.
Access to and use of this website presupposes the user had read, understood and accepted these General Conditions and Privacy Policy.
Bani s.r.l may update at any time the General Conditions of Use and Privacy Policy.
By using www.baniabbigliamento.com the user accepts the Conditions of Use and the Privacy Policy, as published on the website.
The governing Conditions of Use and Privacy Policy can be consulted at any time by simply clicking on “Sales Conditions” or “Privacy” on the menu at the bottom of the page.
Security and Personal data
Bani s.r.l has adopted appropriate security measures to protect personal data and information you have provided against unlawful access or usage.
Banking data is not registered nor retained on the www.baniabbigliamento.com website, but filed in a secure database belonging to the bank used by Bani s.r.l. and which appears on the page of the transaction exclusively for business transaction purposes.
Although Bani s.r.l has adopted all the possible precautions to ensure the security of personal data, do bear in mind that sending data over the internet is never completely secure. Any information transmitted online could be captured and used by subjects different from those to whom it was directed. The Privacy Policy (see “Privacy”) regulates the processing of personal data communicated to Bani s.r.l through the www.baniabbigliamento.com website.
Bani s.r.l. may amend, supplement and/or correct the Privacy Policy at any time; refer to the text in force in the dedicated “Privacy” section.
Intellectual property
The entire contents of the www.baniabbigliamento.com website (illustrations, photographs, texts, graphics, descriptions, brands, images, videos) are the exclusive property of Bani s.r.l. or have been licensed to it for use.
Reproduction, distribution, publication, diffusion, copying, modifying or selling the content of the www.baniabbigliamento.com website through any means, partially or totally, is forbidden.
Material can only be printed for personal and not business use.
LIMITS OF RESPONSIBILITY – WARRANTY EXCLUSION
Limits of responsibility - warranty exclusion
The www.baniabbigliamento.com website may contain imperfections and Bani s.r.l does not guarantee they will be corrected.
The www.baniabbigliamento.com website and its contents are furnished “as is” and “according to availability”.
By using the website, the User bears the risks associated to such use and assumes full responsibility for any non-utilisation, loss of data and costs due to assistance and repairs to hardware and/or software used in relation to the website. The User also undertakes to not hold Bani s.r.l liable in any manner for damage derived from or caused by usage of the website or that which is relative to it.
Applicable law and jurisdiction
These Conditions are regulated by Italian law and are written in the Italian language.
In the event of litigation, the sole court of jurisdiction is that of Milano.
